Privacy Policy

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us, such as when you create an account, update your profile, register for events, submit articles, make a payment, or contact us. This information may include:

• Name, email address, phone number, and mailing address
• Professional information such as employer, job title, and certifications
• Account credentials (username and password)
• Payment information (processed securely through our payment processor)
• Chapter membership preferences and event registrations
• Any other information you choose to provide

Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

• Log Information: Browser type, access times, pages viewed, IP address, and the page you visited before navigating to our Services
• Device Information: Information about the device you use to access our Services, including hardware model, operating system, and unique device identifiers
• Location Information: General location information inferred from your IP address
• Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about events, news, and other information about Lone Star HTM
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Facilitate chapter communications and member networking

3. Sharing of Information

We may share information about you as follows:

• With Chapter Leaders: To facilitate chapter activities and member communications
• With Service Providers: Who perform services on our behalf (payment processing, email delivery, hosting)
• For Legal Purposes: When required by law or to protect our rights and safety
• With Your Consent: When you have given us permission to share your information
• In Member Directories: Your basic profile information may be visible to other members (you can control this in your settings)

We do not sell your personal information to third parties for their marketing purposes.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account at any time through your account settings or by contacting us.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption for data transmission and secure storage practices for data at rest. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account and accessing your profile settings. You may also contact us to request access to, correction of, or deletion of any personal information you have provided to us.

Communication Preferences

You may opt out of receiving promotional communications from us by following the instructions in those messages or by updating your notification settings in your account. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that removing or rejecting cookies may affect the availability and functionality of our Services.

7. Children's Privacy

Our Services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will take steps to delete such information as quickly as possible.

8. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: